When an employee leaves a company, their knowledge leaves with them.
Most of their knowledge is never written down or documented in a way that is usable for the next person filling the position and is therefore lost.
Sensay exists to stop that from happening.
What is Sensay?
Sensay is an AI Offboarding platform built to help organizations capture what employees know before they leave
What makes Sensay different is how it captures knowledge and makes it accessible.
Departing employees take part in an AI interview with Sophia, the world’s most advanced AI interviewer.
The knowledge collected from these interviews is then connected to a chatbot that lives inside Slack or Microsoft Teams.
This allows your team to ask questions and receive instant, context-aware answers at any time.
Here is how each part works.
How do AI interviews work?
AI interviews are conducted by Sophia.
They are voice-to-voice, meaning anyone can participate regardless of technical ability.
The magic behind Sophia is that she understands different job roles and dynamically adapts her questions as the interview progresses.
Sophia asks beyond surface-level questions and focuses on how work is actually done day to day.
Instead of a software developer being interviewed by HR, they are interviewed by an AI that understands development at a fundamental level.
This leads to deeper knowledge capture and a more natural interview experience.
How does the chatbot work?
The chatbot integration is a key part of the Sensay offering.
Once knowledge is collected, it is processed using Sensay’s ingestion technology and structured into a knowledge base.
This knowledge base powers a chatbot that lives inside Slack or Microsoft Teams.
Your team can ask questions inside their existing communication tools and get context-backed answers based on knowledge from former employees.
This keeps knowledge accessible long after someone has left the company.
The Sensay Workflow
The workflow is simple:
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Invite the departing employee to an interview.
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Sophia conducts the interview.
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The employee uploads relevant files and documents
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Sensay transforms everything into a knowledge base.
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The knowledge base connects to a chatbot in Slack or Microsoft Teams
Sensay does not require a complex setup and removes friction from the knowledge transfer process.
The Future of Knowledge Transfer
Knowledge transfer in organizations has relied on broken systems for too long, such as handover documents and traditional exit interviews that rarely reflect how work actually gets done.
The future of knowledge transfer will be powered by intelligent systems that capture knowledge and make it accessible in a way anyone can engage with.
If you want to explore how your organization could benefit from Sensay, visit Sensay.io and book a demo call.