blog.sensay.io

Introducing Sensay AI Offboarding

Written by Angus | Nov 10, 2025 11:11:29 AM

We’re excited to share the next evolution of Sensay.
 
Today, we’re announcing Sensay AI Offboarding, a platform built to help organizations retain their most important asset: knowledge.
 
Over the years, Sensay has explored how AI can expand human potential. Not to replace people, but to advance our capability as a whole.
 
Now, that vision comes together in one clear mission: To make knowledge permanent.

The Problem We’re Solving


Every time someone leaves a company, valuable knowledge goes with them. How things get done, why certain decisions were made, and all the small, practical insights that keep operations running smoothly.


According to IDC, Fortune 500 companies lose over $31 billion each year due to poor knowledge transfer. But the true cost is not just monetary. It ripples through organizations by slowing teams down and disrupting day-to-day operations.


New hires are often left with outdated handover documents and forced to learn on the go. It’s no surprise that ramp-up times can stretch from six to twelve months before a new employee becomes fully operational.


And with more than 10,000 Americans turning 65 every day (over 4.1 million each year), a massive wave of retirements is underway. Each person takes with them years of hard-earned experience that their organization has no real way to capture.


This is all about to change.

How Sensay Works

 
Sensay turns employee departures into an opportunity for growth.
 
It gives organizations a powerful way to retain knowledge and make it accessible.
 
Through AI voice-to-voice interviews and effortless file capture, Sensay helps organizations preserve far more context than traditional offboarding ever could.
 
Each AI interview is led by Sophia. Sophia has a conversation with departing employees, asking questions to uncover how a person works and solves problems.
 
Departing employees can also upload supporting files such as documents, PDFs, images, and more. Sensay’s ingestion technology processes everything, extracting key details and linking them with relevant context so nothing important is lost.
 
Here is a clip of Sophia in action:

 

For organizations, setup takes just a few minutes. Create your organization account, connect your tools, and send interviews to departing employees with ease. You can view every active offboarding at a glance and see exactly what stage each person is at.
 
Here is a clip of setting up an organization and sending an interview in under 60 seconds:

 

Once complete, the captured knowledge is transformed into an AI Chatbot, accessible via Microsoft Teams or Slack. The remaining team can ask questions and get instant, contextual answers anytime.
 
Here is a clip of the Slack integration:
 

 

The Result

 
With Sensay, organizations finally have a reliable way to capture what people know before they move on.
New hires ramp up in weeks, not months, guided by the experience of their predecessors.
 
The setbacks that once followed every departure are dramatically reduced.
 
And for those moving on, their knowledge lives on, becoming part of the company’s shared memory that continues to guide the people who follow.
 
We’re excited to see how Sensay can transform the way organizations handle offboarding.
To find out more, visit sensay.io or reach out to us directly at info@sensay.io